Returns and Refunds

MYTAGALONGS Online Store offers a satisfaction-guaranteed shopping experience.

If you are not completely satisfied with an item, you may return it and we will refund your purchase if it is eligible.(Please check the Terms & Conditions below to determine whether your return is eligible for a refund).

Terms and Conditions

30 DAYS: All returns must be postmarked no later than 30 calendar days after the order is placed.


Your original invoice/order number must accompany your returned item(s) in order for MYTAGALONGS to process your refund.

Good condition

All returned items must be in their original state.

Non-returnable items

Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on panties and hosiery.


Your satisfaction is very important to us. If for any reason you are unhappy with your purchase, please email us at and don’t forget to include your original invoice/order number and contact information and a brief description of the reason why you are not satisfied. A customer service representative will be contacting you to help resolve the problem.

Receiving a Refund

Once we receive the return and determine that it complies with our Terms & Conditions, we will promptly refund you the cost of the merchandise, plus any applicable taxes.
Your refund will be credited only to the method (s) of payment used to make the purchase. We ask that you kindly allow two billing cycles for your refund to appear on your credit card statement.

NOTE: You are responsible for all shipping and handling costs.